Frequently Asked Questions

Mobile Banking

Mobile banking is a service that allows customers to conduct financial transactions using a mobile device, such as a smartphone or tablet aimed to provide convenient, on-the-go access to Sacco services. Mobile banking enables users to manage their bank accounts, transfer funds, pay bills and check balances without needing to visit a physical branch.

VISA Branded ATM Card Services

A VISA-branded ATM card is a type of debit card issued in partnership with VISA and Co-operative Bank. It allows cardholders to access their funds through ATM withdrawals, make purchases at merchants that accept VISA, and enjoy other financial services with the added benefits of VISA’s secure, widely accepted global payment network.